If you see someone violating the rules in chat, your first step is to let a moderator know. If you are unable to find a moderator, or are unable to get one to take action, write to [email protected]eum.com and send us a description of the issue (including the username of the user you are reporting and a cut/paste of the chat in question). It would also be useful to include the date and time of the incident (either in Pacific time, or tell us what your local time zone is so that we can do the conversion).
Please note that while we investigate all reports thoroughly, we will not advise you what action — if any — is taken against a reported user. Remember: just because you may not see us taking action, it doesn't mean that we haven't!